Privacy Policy
At Decomigo, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing our website or making a purchase, you agree to the practices described in this policy.
1. Scope of Policy
This Privacy Policy applies to all users of Decomigo, including visitors, customers, and buyers. It covers all products, services, and digital interactions through our platform. Some third-party platforms or partner services may have separate privacy policies. We encourage you to review them before sharing your information.
2. Eligibility (Minors)
- Our services are intended for users aged 18 or above
- If you are under 18, usage must be supervised or registered by a parent/guardian
- We reserve the right to suspend accounts found to be operated by minors without proper consent
3. Information We Collect
We collect only the information necessary to provide a smooth and secure experience.
Personal Information may include:
- Name, phone number, email address
- Shipping and billing address
- Payment details (processed securely via payment gateways)
- Order and transaction history
Technical & Usage Data:
- IP address, browser type, device information
- Pages visited, time spent, and browsing behavior
Additional Information:
- Communications (emails, chats, support queries)
- Feedback, reviews, or survey responses
You may browse our website without providing personal data, but certain features require it.
4. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website, services, and user experience
- Personalize content, offers, and recommendations
- Prevent fraud and ensure platform security
- Communicate updates, offers, and service-related messages
We do not sell or rent your personal information to third parties.
5. Sharing of Information
We may share your information only when necessary with:
- Delivery partners and logistics providers
- Payment gateways and financial institutions
- Service providers supporting our operations
- Legal authorities when required by law
All partners are expected to maintain strict confidentiality and data protection standards.
6. Cookies & Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Remember your preferences and login sessions
- Analyze website performance and traffic
You can disable cookies through your browser settings, though some features may not function properly.
7. Data Security
We take data protection seriously. Your information is stored securely using modern technologies including:
- Encryption
- Secure servers
- Restricted access controls
While we strive to protect your data, no online system is 100% secure, and users should also take precautions.
8. Account Responsibility
- You are responsible for maintaining the confidentiality of your account credentials
- Any activity under your account is considered your responsibility
- If you suspect unauthorized access, contact us immediately
9. Access & Control of Your Information
You may:
- Review and update your personal information
- Request account closure
- Manage communication preferences
We may retain certain information as required by law or for legitimate business purposes.
10. Third-Party Links
Our website may contain links to external websites. Decomigo is not responsible for the privacy practices of those platforms. Please review their policies before sharing information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services implies acceptance of those updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our official support channels.